Trying to grow your business but your IT is falling behind?
If you are a small to medium sized business, the expense of dedicated IT Staff can be quite a burden. So why not outsource your entire IT department for a fraction of the price that a full time IT Manager would cost?
Not only will Carrera UK provide IT Support for your network, but also a team of professionals who can assist you in any aspect of IT ranging from website design right through to disaster recovery and backup solutions.
Over the last 14 years, we have built up substantial knowledge in the implementation, deployment and maintennce of secure and reliable computer networks. When we take on a new customer we use all of this knowledge to provide the most pro-active and effective type of IT Support possible.
Carrera UK will provide the following methods of support...
We provide a 8:30am - 9:00pm support phone line, the client simply calls the support line. Carrera UK will endevaour to recieve the call immediately and allocate it to the appropriate member of staff. The call will be prioritised and allocated to the appropriate engineer.
Remote Support will involve a member of the Carrera UK technical support team accessing the system remotely to resolve the problem. The remote support can be provided from Carrera's head office or from a mobile engineer.
If the fault cannot be resolved either by Telephone or Remote Support, then a site visit will be required. Carrera UK shall endeavour to have an engineer within two working hours in the event of a complete system failure.
Out of hours Support
24/7 Support is available in the event of a complete system failure.