IT SUPPORT

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Carrera UK is a managed service provider (MSP) who provide IT support to small and medium-sized businesses (SMEs) in Portsmouth, Southampton, Fareham and Winchester in Hampshire and across the South of England.

Carrera UK’s IT support is an extensive and proactive service, monitoring and resolving potential issues before they become business-affecting problems. We offer a complete suite of IT support services providing your business with everything you need to keep it safe and secure.

We understand how much businesses rely on IT systems and how vital it is that they are robust, reliable, and secure. Outsourced IT support can significantly ease the burden on your business by assisting your own IT staff, or by outsourcing your IT resources completely. Your business will enjoy hassle-free IT support services, expert help, and useful advice to ensure you get the best from your IT systems whilst increasing efficiency and reducing operating costs.

IT Computer Support in Portsmouth Hampshire
Microsoft Partner in Portsmouth Hampshire
Microsoft Partner in Portsmouth Hampshire

Our IT support customers are rest assured that they can contact an expert technician who understands their business’s IT systems and requirements whenever they need to. Our team of IT engineers are on hand to continuously monitor and improve your business’s IT systems, and to resolve any issues as and when they arise. Whether you need day-to-day management of IT infrastructure, or recovery from a cyber-attack, we take pride in assisting your business in all aspects of IT, providing an honest, transparent, and high-quality IT service at an affordable price.

We charge a simple weekly fee on a per-device basis with no minimum terms or tie-ins.

Carrera UK will provide you with an outsourced IT department at a fraction of the cost of employing an in-house team. We offer IT support and IT infrastructure monitoring and maintenance for a fixed per-device weekly cost or an ad-hoc pay-as-you-go option for one-off fixes.

IT Support Services

IT Helpdesk

Whether your laptop won’t connect to your printer or you have a spreadsheet that won’t open, we’re on hand to resolve your IT issues when they arise so you can get back to your work.

Remote & Hybrid Working

Our expert team can configure your IT systems to enable your employees to work from home and in the office securely to ensure maximum business continuity and minimise disruption.

Hardware & Software Support

We will source and maintain IT equipment and software with the right specifications for your business’s needs, including laptops, desktop computers, printers, and Microsoft 365 licences.

Server Support

We will continuously monitor and maintain your business’s server or help your successfully transition from out-of-date onsite physical servers to more reliable, high-spec Microsoft Azure cloud server solutions.

Infrastructure & Networking

We create and manage IT infrastructure that is bespoke to your business to ensure that your employees have access to critical apps, files and emails in a stable and secure network.

FAQs

IT as a Service (ITaaS) is the delivery of IT services through a subscription-based model, for example access to an IT support desk for a monthly fee. Instead of purchasing and maintaining hardware and software in-house, businesses can outsource for help with their IT. This approach allows businesses to be more agile and responsive to changing technology needs, as well as reduce costs associated with IT infrastructure. ITaaS typically includes a wide range of services, such as software development, data storage, networking, and security. It also provides the ability to scale up or down the services based on the organisation’s needs.

A Managed Service Provider (MSP) is a company that provides IT services to businesses including monitoring and maintaining IT systems, software management, cloud computing services, backups and disaster recovery, cybersecurity compliance, and IT helpdesk services.

There are several reasons why a business may choose to outsource its IT department. The three main reasons are cost-savings, flexibility, and focus on business.

  • Outsourcing IT can be more cost-effective than maintaining an in-house IT department, especially for small and medium-sized businesses that may not have the budget to hire and retain a full-time IT staff. Outsourcing allows businesses to access a wide range of IT services and expertise at a fraction of the cost of hiring an in-house team.
  • Outsourcing IT also allows businesses to be more flexible and responsive to changing technology needs. Instead of having to make a large capital investment in IT infrastructure, businesses can access IT services on-demand, scaling up or down as needed.
  • By outsourcing your business IT, you and your staff can focus on their work rather than worrying about IT issues.
    Each business will have its own requirements from an IT service provider. Speak to our team for advice on outsourcing your IT department.

IT support is important for the procurement, management, and maintenance of your business’s IT. IT support staff are responsible for ensuring that your business’s systems and networks run smoothly by maintaining and troubleshooting the hardware and software that make up a company’s IT infrastructure. When something goes wrong, IT support is there to fix it, so that employees can continue to work without interruption. This is vital to avoid unnecessary downtime for your employees and your business.

We offer IT support and IT infrastructure monitoring and maintenance for a fixed per-device weekly cost or an ad-hoc pay-as-you-go option for one-off fixes. IT support is included with the price of our leased desktop computers and laptops.

Related Services

Lease Equipment

Laptops and other equipment to lease that are up-to date, tax-efficient and fully-supported by our IT support team.

Work From Home

We can help you to efficiently work and phone from home just as easily as you can in the office with remote working.

Business Phones

Our business VoIP systems are an efficient and cost-effective solution for all sizes of businesses.