Carrera UK’s Privacy Policy

Last Updated: 3/10/2023

Carrera UK values your privacy and wants to outline how we handle your personal data. This Privacy Policy sets out how we, Carrera UK (“Carrera” “we” “us” “our”) in compliance with the General Data Protection Regulations (GDPR), obtain, store and use your personal data when you use or interact with our website, carrera-uk.com or where we otherwise obtain or collect your personal data.

Our Details

The data controller is Carrera UK Limited (07212673) of Oak Tree Farm, Church Road, Newtown, Fareham, PO17 6LJ. You can contact the data controller via the following details:

What Data Do We Collect?

For Carrera to provide our products and services effectively, we may collect personal data from our customers. We /may collect the following types of personal data:

  • Personal details – name, address(es)
  • Contact details – phone number(s), email address(es)
  • IP address
  • Data provided to us by cookies and similar technologies (for more information, read our Cookie Policy)
  • Payment details
  • Information about your browsing device such as operating system and screen size
  • Information about your movements on the website that may include clicks, mouse movements, hovers, scrolling, duration of visit and referral source

How We Collect Your Data

You directly provide most of the data we collect. We collect and process data when you:

  • Contact us via email, phone, or by using our website contact form.
  • Use our website by using cookies and similar technologies.
  • Register your details for email marketing, newsletters, or similar
  • Through website analytics

How We Will Use Your Data

We use your personal information for administrative and business purposes (particularly to contact you regarding our services and products) and in connection with our legal rights and obligations.

  • Inform you of relevant promotions or special offers on the website and through social media channels such as Instagram, Facebook and Twitter
  • To respond to queries and enquiries
  • To inform you of service disruptions
  • To inform of cybersecurity threats
  • To inform you of potential improvements to your IT systems and infrastructure
  • To help us improve our website, products we stock, and services
  • Provide relevant social media content
  • Carry out market research and analysis
  • Confirm your identity and to prevent fraud
  • To manage your customer account

Where appropriate, and with your permission, we may share your data with our trusted partners to utilise their products and/or services.

How We Secure Your Personal Data

Our company securely stores your data on secure servers and computers. We encrypt transfers of data to or from our servers, encrypting email messages via Secure Sockets Layer (SSL) and Transport Layer Security (TLS) and protecting any sensitive documents with secure passwords and encryption where possible.
We also limit the access of your personal data to employees of Carrera who have a legitimate need to access this information.

How Long We Retain Your Personal Data

We will retain your personal data for no longer than necessary, taking into account any legal obligations we may have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.
Where we no longer need your personal data, we will dispose of/destroy it in a secure manner.

Disclosure of Your Data to Third Parties

Where appropriate, and with your permission, we may share your data with our trusted partners to utilise their products and/or services.
We will never sell any personal data to third parties or disclose your data to third parties without your permission.

Informational & Marketing Use

We may send you information about our products and services, informational alerts, and other relevant information that we think are appropriate for you and your business. These will be sent by email and/or SMS.
You have the right at any time to stop our company from contacting you for these purposes.
If you no longer wish to be contacted for marketing purposes, please contact us:
By email: help@carrera-uk.com
By phone: 02392 610123
Or write to us: Oak Tree Farm, Church Road, Newtown, Fareham, PO17 6LJ

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us:
By email: help@carrera-uk.com
By phone: 02392 610123
Or write to us: Oak Tree Farm, Church Road, Newtown, Fareham, PO17 6LJ