t: 02392 610123
f: 0845 3024867
"All we ask is for reliable systems, backed up professionally, from a company that understands how much we rely on our IT systems"
It is, in fact, surprisingly difficult to find an IT support organisation that really offers what you are longing for. We know that because, over the years, we have gained a considerable number of clients who were at their wit's end with their existing support organisation.
Case hardened experts who see IT from your side of the desk
Our team have all worked as in-house IT support personnel - so we really do understand the implications of downtime. We think from your side of the desk. Service is central to everything we do.
Real World service
Humans, rather than machines, manning the phone. No queuing, get straight through to experienced engineers without layers of first line and second line support. Our Help Desk professionals can usually resolve your issues immediately.
Whilst we do offer on-site support, our customers really value the fact that within moments, and under the tightest security, our remote IT support experts can remote access your system and see the problem for themselves. The engineer can see first hand if the user is doing anything incorrectly, is able to identify software problems and fix them remotely. Speedy, cost effective support delivered electronically.
We are your one-stop shop, you won't get caught in the crossfire between hardware and software problems.
... we own the problem.