CONTACT DETAILS
Carrera UK
1000 Lakeside
North Harbour
Portsmouth
PO6 3EZ
02392 610123
0845 6388919
ENQUIRY FORM
Trying to grow your business but your IT is falling behind ?
If you are a small to medium sized business, the expense of dedicated IT staff can be quite a burden. So why not outsource your entire IT department for a fraction of the price that a full time IT Manager would cost ?
Not only will Carrera UK provide IT support for your network, but also a team of professionals who can assist you in any aspect of IT ranging from website design right through to disaster recovery and backup solutions.
Over the last 14 years we have built up substantial knowledge in the implementation, deployment and maintenance of secure and reliable computer networks. When we take on a new customer we use all of this knowledge to provide the most pro-active and effective type of IT support possible.
Carrera UK provide the following methods of support
Telephone Support
We provide a 8:30am - 9:00pm support phone line, the client simply calls the support line. Carrera UK will endeavour to receive the call immediately and allocate it to the appropriate member of staff. The call will be prioritised and allocated to the appropriate engineer.
Remote Support
Remote support involves a member of the Carrera UK technical support team accessing the system remotely to resolve the problem. The remote support can be provided from Carrera's Head Office or from a mobile engineer.
On-Site Support
If the fault cannot be resolved by either Telephone or Remote support then a site visit will be required. Carrera UK shall endeavour to have an engineer on site within two working hours in the event of a complete system failure.
Out of hours support
24/7 support is available in the event of a system failure.
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